Help

Frequently asked questions

Why is my page not public?

Check e-mail confirmation, callsign verification and publication status. Suspended stations are not public. Signing up alone does not publish a log.

My import is queued. Should I upload again?

First refresh the panel and check the queue. If the state does not change for a long time, report the attempt time and message without attaching your log.

Why is a QSO or park missing?

Check filters and the import result. A park needs an ADIF reference or POTA profile data. A pota.app entry without a log does not create a contact list.

Is an uploaded QSO confirmed?

No. Received confirmations have separate sources and dates. Accepted uploads and sent cards only update sending status.

Why does ON AIR remain lit after I stop?

Status has an expiry time to avoid flickering between spots. Check the latest timestamp and source. The agent can provide more precise status.

Does hiding a Start section delete data?

No. It changes the layout. The separate log, map and other public pages may still be available. Control station publication in settings.

Can I report an issue without an account?

Use “Report a bug or idea” in the footer. E-mail and a screenshot are optional. Staff see the description and technical context; content is not published automatically.